Referral Software for Gyms & Fitness

Turn Every Contact in Your Database Into Your Growth Engine

Members, ex-members, prospects, new joiners — ReferSuite activates them all. Launch referral campaigns, win-back drips, and prospect rewards in minutes — not days.

Free until 3 conversionsCancel anytimeFully CustomisableSetup in under 5 minutes

+47%

More sign-ups

New Lead!

via John's referral

+47%

More sign-ups

New Lead!

via John's referral

Your Whole Database, Working For You

Four audiences. One growth engine.

Most referral tools stop at "active members". ReferSuite squeezes growth from every contact in your CRM — even the ones you'd written off.

Active Members

Refer mates the moment they're loving your business. Auto-rewarded with cash, free months, or gift cards.

Avg 4× referrals/year

New Joiners (Week 1)

Capture excitement at peak. First-week share nudge while honeymoon energy is highest.

Highest sharing rate

Ex-Members

Win-back drip + earn-while-you're-away rewards. Many rejoin and bring a friend.

Untapped revenue pile

Prospects (Never Joined)

Earn-membership-by-referring opt-in — they earn a free join even before they sign up.

Lead-list goldmine

One platform. One subscription. Every audience earning for you 24/7.

TRUSTED BY GYMS, PT STUDIOS, AND FITNESS BUSINESSES ACROSS AUSTRALIA

Gyms & Fitness

Personal Trainers

Yoga & Pilates

CrossFit & MMA

Dance Studios

Health & Wellness

Stop Burning Cash

Tired of Wasting Money on
Facebook & Google Ads?

The average cost per lead from paid ads keeps rising. Let your happy customers do the selling for you — for free.

The Old Way

$50-200+ per lead

And rising every year

Cold leads who don't know you

Low trust, high churn

Constant algorithm changes

What worked yesterday fails today

Ad fatigue & competition

Everyone's fighting for attention

The ReferSuite Way

Pay only for results

Reward referrers when they deliver

Warm leads who trust you

Referred by someone they know

Your customers sell for you

They know your business best

Higher conversion rates

Referred customers convert 4x better

Stop feeding the ad machine. Start growing through word-of-mouth.

What's Costing You Money

4 Silent Profit Killers
(And How We Fix Them)

The leaks every appointment-based business runs into — and the automation that plugs them.

Slow Follow-Up Kills Deals

When a lead fills out a form and doesn't hear back in minutes, they move on. AI responds instantly via SMS and email, every time.

No-Shows Drain Profits

Appointment-based businesses lose thousands every month to no-shows. Smart AI reminders across multiple channels dramatically cut that number.

Lapsed Customers Are Gold

Most businesses never follow up with past customers. AI reactivation campaigns bring them back automatically, recovering revenue that was already earned once.

Reviews Drive New Business

Businesses that ask for reviews consistently dominate local search. AI automates the ask after every appointment so you never have to think about it.

Built-in AI · No plug-ins, no extra cost

Your unfair advantage:
AI that learns your customers.

Most CRMs blast every message at the same time to everyone. ReferSuite's AI figures out when each person opens messages, how they prefer to hear from you, and what to say — automatically. Your open rates go up. Your bookings go up. You do less work.

Self-Learning AI Send-Time

Every SMS. Every Email. Every recipient.

Instead of blasting everyone at 9am, our AI watches when each contact actually opens your messages — and starts firing future messages at their personal peak hour. Someone opens at 7pm every night? They get your next drip at 7pm. Sarah opens at lunch? She gets hers at 12:30.

Learns from opens, clicks + replies — no setup, no rules to write
Respects quiet hours (nothing after 8pm, ever)
Typical open-rate lift: 2-3× vs. batch-and-blast

AI-Assisted Mode

Human touch. AI speed. Zero cringe.

Every new Google review is instantly drafted a reply in your brand voice. Grateful for 5-stars, empathetic on 3-stars, professional on 1-stars — never generic "Thanks for your feedback!" AI slop. You review the draft in one tap and post — or tweak it first. A one-hour reply job becomes 30 seconds.

Pulls tone from your existing brand voice + past replies
Handles all star ratings differently (5★ ≠ 1★)
Reply directly to Google — no copy-paste

Full Auto

Advanced AI

Set it and go on holiday.

Flip this on and AI runs the whole show. Chooses time + channel (SMS vs Email) + gap between messages for every single person, based on how they've behaved so far. Reviews get replied to. Bookings get reminders. Win-backs go out on schedule. Your evenings are yours again.

Auto-picks SMS or Email per person (whichever they engage with)
Adjusts drip pacing to avoid over-messaging
Auto-posts Google review replies — random 3–24h delay so it looks like a human answered

2-3×

Open-rate lift

30s

Per AI-drafted review reply

6-8h

Owner time saved per week

AI add-on cost — all included

AI runs on private, enterprise-grade models. Your customer data is never used to train third-party AI or shared with anyone.

Facebook Lead Ads

Every Facebook lead lands in ReferSuite
in seconds — automatically.

Stop copying leads from Facebook to your CRM. We auto-import every FB Lead Ad submission, tag them, notify you, and kick off your winback drip — hands-free.

Lead fills your ad

Prospect submits their name, email & phone on your Facebook or Instagram Lead Ad

We catch it instantly

Auto-forwarded to your unique business@leads.refersuite.com address

Lead in ReferSuite

Tagged, deduped, notified — winback SMS & email fires automatically

Sub-30-second import

From Facebook submission to a lead in your dashboard — no manual work.

Instant notifications

In-app, SMS, or email alerts the second a lead arrives.

Auto-winback drips

Every lead is automatically enrolled in your follow-up sequences.

Duplicate protection

Same person submits twice? We merge them, protecting your sender reputation.

Works with Facebook & Instagram Lead Ads, and any CRM that forwards leads via email (Privyr, Zapier, HubSpot, and more).

How does it work?

Four simple steps to turn your happiest members into a growth engine.

Your member signs up

They get a unique referral link to share with friends, family, and gym buddies.

They spread the word

Through text, social media, or just telling a mate at the gym — however they want.

Their friend joins your gym

The friend signs up through the referral link and books their first session.

Everyone gets rewarded

The referrer earns their reward, you get a new member, and their friend gets a deal. Win-win-win.

Promote It

Launch Your Program in Minutes

Simply announce your new referral program to your existing customers using SMS & email. Mention your offer and invite them to join.

SMS Broadcast

Send a mass SMS to all your customers announcing your referral program. One click, instant reach.

"Hey {Name}! We're launching our referral program. Refer a friend and you BOTH get $50 off! Click here to get your link..."

Email Campaign

Blast your email list with your new referral offer. Professional templates ready to go.

"You've been a valued customer. Now earn rewards for spreading the word..."

Pro tip: Customers who already love you are your best marketers. They just need a reason to share.

Real Rewards Your Members Actually Want

Reward referrers with gift cards from 400+ brands — Woolworths, Bunnings, Netflix, and more. Delivered instantly.

Groceries

Woolworths, Coles and more — stock up on the weekly shop.

Foodie

DoorDash, Menulog and restaurant gift cards for nights off.

Entertainment

Netflix, Spotify, Xbox, Hoyts and more — pick your favourite.

Fuel

Ampol, Shell and fuel cards — save at the bowser.

Travel

Flights, hotels and experiences — your next getaway covered.

Luxury

Myer, David Jones and premium brands for a treat.

Bunnings

Tools, hardware and garden — everything for the home.

Chemist Warehouse

Health, beauty and vitamins — stocked up for less.

Coles

Weekly groceries covered at Coles supermarkets.

Aesop

Premium skincare and fragrance — a luxurious treat.

ASOS

Fashion, beauty and accessories — thousands of styles.